FAQ

We are responsible for disassembling our setting and picking it up only. Please be aware that we do not clean up party rubbish.

All our furnishings are coordinated ensuring your child’s safety and the good care of your home. Our setups meet the highest safety and cleanliness standards, complying with all Covid requirements.

• Each teepee leg is secured with slip-proof footings, keeping it firm and stable minimising any risk of falling down throughout the event.
• Linens and blankets are cleaned in hot water.
• Rugs are vacuumed, sprayed and spot cleaned after an event.
• Most string lights are battery-operated and do not present a hazard.
• Items are replaced if necessary. You won’t see any wear and tear on our items.

A 50% deposit is required to book an event. The deposit secures the date and time. In order to confirm your event, a contract must be signed along with the deposit. Terms and conditions are found within the contract. The balance is due 1 week prior to the event.

We are based out of Wollongong NSW and serve most towns within 30 minutes travel. There may be a transportation fee depending on the suburb as we can travel outside of our service area.

We Deliver, Set Up, Style & Collect – Let the fun come to you!

Standard package $260

The standard package starts with 4 and additional guests are $65 each

• 4 Teepee frames and covers
• 4 air mattresses
• 4 cotton sheets, quilts and blankets
• 4 Lanterns
• 4-8 Themed decorative cushions
• Themed decor and rugs
• Small tables
• Battery operated fairy/string lights

Deluxe package $360

The Deluxe package starts with 4 and additional guests are $65 each

• 4 Teepee frames and covers
• 4 air mattresses
• 4 cotton sheets, quilts and blankets
• 4 Lanterns
• 4-8 Themed decorative cushions
• Themed decor and rugs
• Small tables
• Battery operated fairy/string lights
• 2 x 3 plain coloured latex Balloon bouquets to suit theme (or as requested)
• 4 x party bags

ADD-ONS:

• Donut Board – $40 includes decorated donut board. Add Krispy Kreme glazed donuts with board hire $70
• Balloons – 3 x latex balloon bouquet – $10, 1 x foil balloons & 2 latex balloon bouquet – $15. Other balloons may be requested and prices – TBA
• Personalised items
• Party bags to suit theme

Yes, you can. Slumber Wonderland thrives on making dreams come true. You can select from one of themes or we can work with you to help create your own! Please contact us to discuss your ideas.

• Each teepee requires minimum 2.2metres length & 1.2metres width.
• Mattress Dimensions: Width: 70cm, Length: 160cm, Height: 15cm. We can arrange the teepees in assorted configurations to make them work in any space. If you are unsure, please let us know the dimensions available and we can work through options for you.

Yes, we offer additional teepees at $65 each.

We do our best to be flexible however it does depend on bookings. Please contact us to discuss.

Yes, you do. For hygienic reasons, we cannot supply pillows.

Your Slumber Wonderland party cannot be outside with our teepees as they are not waterproof; they can only be positioned indoors but please give us a call to discuss other options.

• If you wish to have a slumber party outside, see our bell tent options which are set up outdoors only.

• Standard hire period is for one night unless otherwise stipulated or arranged.
• Delivery and pickup times will vary depending on the number and location of that day’s hires. We will contact you 3-5 days prior to the party to make arrangements for delivery and pickup and we will endeavour to work in with your availability.
• Please feel free to put your availability or limitations in the comment section when booking as we will do our best to accommodate your requests. Please also include the party start time so we can take that into consideration when scheduling our delivery run.

Linen and slumber party covers are laundered after each hire. Mattresses are always fitted with protectors to ensure strict hygiene and are spot cleaned or replaced as needed. All items are stored in a smoke-free, pet-free environment.

COVID19 considerations: Please be assured we are taking every precaution to stop the spread of germs and will be disinfecting everything in between hires. We also ask that you let us know if someone is sick so we can work with you to reschedule the party.

We all love our pets, but all animals must be kept away from the teepees due to some children having extreme allergic reactions to animal hair (which is not always easy to eliminate despite thorough washing).

It takes approximately 1 hour to set up and 20 minutes to pack up depending on the size of the party. Sometimes there are special circumstances where set up may take longer. Bell Tents will take approximately 2 hours to set up.

Our tealight candles are battery operated, we do have some fairy lights that do require power however it is not necessary decoration if power is not available.

• Change tealight candles to fairy lights.

Yes, the children are more than welcome to eat in the tents but please be mindful to not dirty belongings to Slumber Wonderland as additional fees many apply.

We’ll send you an email together with T & C’s confirming your booking with the number of teepees and party collection. A 50% deposit will lock-in your date.

• A full refund will be granted up to thirty days prior to the start of the event.
• Cancellations made 15 to 29 days prior to an event will be subject to 50% cancellation fee.
• Cancellations received 14 days or less before the event will not receive a refund. You can however, re-schedule to another date to retain your deposit.

Final payment is due 2 weeks prior to your party.

• Contact us by completing the online form or email us directly at: info@slumberwonderland.com.au. Please provide all the required information such as: Theme, party numbers, location & date.
• We will respond within 24 hours with your party package based on your request.
• If you choose to proceed, an initial deposit will be issued and required to secure the booking.
• Once paid, your Slumber Wonderland party will be completely booked.
• In the week before, we will contact you to ensure everything goes smoothly for you.

We are required to ensure there is 1.5m between each person’s head for the teepees and mattresses as well as needing 2sqm per person for parties; Luckily our mattresses are 1.6m long so it’s fairly easy to get 1.5m between guests by alternating where each person lays their head on the mattresses. Right now, there is also a limit to a total of 10 people on their property at any time. This does include family/household members so please call us if you have any questions as we know the restrictions can be a bit confusing. We will be closely monitoring these restrictions and will be in contact if you party is unable to go ahead due to restrictions. We have amended our cancellation policy during this time in an effort to be fair and we ask you contact us as soon as possible should someone be sick in your party.